Frequently Asked Questions

Every blade is forged to order. We offer three production tiers: {{LABEL_STANDARD}} ({{DAYS_STANDARD}} business days, free), {{LABEL_PRIORITY}} ({{DAYS_PRIORITY}} business days, +{{PRICE_PRIORITY}}), and {{LABEL_RUSH}} ({{DAYS_RUSH}} business days, +{{PRICE_RUSH}}).

We do not carry mass-produced inventory. Each piece is meticulously forged, heat-treated, assembled, and sharpened by hand upon order confirmation to ensure premium quality.

Yes, provided that production has not yet begun. Please contact us as soon as possible after placing your order to request any changes or cancellations.

Shipping is absolutely free on every order, worldwide.

We utilize DHL, FedEx, and USPS, selected dynamically based on your destination for the most reliable delivery.

An automated tracking number will be emailed to you as soon as your order has finished production and is securely packaged for dispatch. Tracking is not available during the active forging phase.

HandForgedWork LLC pays the import duties, customs fees and border taxes on deliveries to the United States, Europe and Australia. For those destinations the price you pay at checkout is the final price, and no separate customs bill will reach you.

For every other destination, import duties and taxes are the customer’s responsibility. They are not included in the checkout price, and the carrier will collect them from you before or on delivery. The amount is set by your own country’s customs authority rather than by us, so check your local rate before you order.

We ship worldwide. Carrier transit time is additional to the production time and varies with your location.

We accept returns within 30 days of receipt. The item must be entirely unused, strictly unsharpened, and returned in its original packaging.

No. Because custom and specifically engraved pieces are meticulously created to your personal specifications, they represent a final sale and cannot be returned or exchanged.

Yes. We offer a robust lifetime warranty against manufacturing defects exclusively for the original owner. Our resolution for confirmed structural flaws is a full replacement, rather than a repair.

No, we do not currently offer a mail-in sharpening service for previously purchased blades.

No, we do not offer designated gift wrapping. However, all our blades ship securely in premium presentation-ready packaging.

Yes, custom engraving and deep personalisation are readily available directly through our interactive Custom Knife Builder.

Hand wash only with warm water and mild soap. Never place a high-carbon or Damascus steel blade in a dishwasher. Dry immediately with a soft cloth. Store in a dry environment, ideally out of the leather sheath for long-term storage to prevent moisture retention.

High-carbon steels will naturally patina over time, which adds character and protection. To prevent rust, apply a light coat of food-safe mineral oil or camellia oil after every use. For wood handles, occasional treatment with beeswax or boiled linseed oil will preserve the lustre.

Maintain the edge between uses with a ceramic honing rod. When it is time to sharpen, we recommend Japanese water stones (1000/3000 grit) maintained at a 15-20 degree angle per side. Avoid pull-through carbide sharpeners, as they remove too much steel and can chip the hard edge.